Hire an ecommerce consultant who can look after your seller account while you can focus on developing the product.
What is eCommerce Account Management?
- Ecommerce Account Management service is for those sellers who sell their products on eCommerce platforms like Amazon, Flipkart, Myntra, SnapDeal, Meesho, etc. In this service, the ecommerce account manager fully manages your seller account.
Benefits of Account Management:
Sale Boost & Business Improvement
- Consulting & strategy planning based on business report analysis.
- Item wise plan of action to increase sales.
- SEO (search engine optimization) to gain more visibility.
- Listing content optimization for better conversion and search-ability.
- Targeting organic ranking through advertising campaign creation and management.
- Create product targeting, keyword targeting, headline search advertising campaigns to gain more clicks on relevant searches.
- Smart price suggestions to control costs & improve sales.
- Create coupon campaigns to trigger visibility and sales conversion.
- Participate in lightning deals to get more visibility.
- Generate promotional codes and run money off / buy one, get one promotion to get more visibility and sales conversion.
Branding and Brand Protection
- Support in the brand registry on marketplaces.
- File and handle infringement claims to remove unauthorized mappers from your listings.
- Create a brand page (for sellers with registered trademark).
- Prepare enhanced brand contents / A+ listings (for sellers with reg. Trademark).
- Give professional email responses to buyers.
- Handle negative experience/review/feedback issues.
- Guidance on selection of fulfilment method & documents preparation.
- Support in FBA registration single / multiple fulfillment centers FBA (APOB / VPOB / FSSAI).
- Smart inventory replenishment suggestions for single/multi-FC sellers.
- FBA’s shipment creation, document preparation, email reporting to Fulfillment Center.
Payment, Inventory & Fee Audit
- Reconcile inventory for return, replacement, exchange orders and manage claims for non-returned parcels at FC.
- Reconciliation of FC inventory and claim handling for missing and damaged units.
- Payment reconciliation and claim handling for the orders which are not paid.
- FBA inbound, FBA outbound inventory reconciliation and claim handling for missing units.
- Selling fee (referral fee, closing fee, pick & pack fee, weight handling fee), return fee reconciliation and claim handling.
- Expenses invoice reconciliation and claim handling.
POA Support for Account or Listing Suspension
- Handle listing block/removal issues by submitting a professional plan of action and dealing with the product quality (PQ) team.
- Handle seller account block/review/suspension issues by submitting a professional plan of action and dealing with the performance team.
- Our Ecommerce account management services are specifically designed to help you get maximum exposure on the online portals.
- We have proficiency in eCommerce marketing and handling all your accounts with excellence so that you can focus on the betterment of your product.